Contact and Booking Assistance
For direct hotel contact, call +33 1 44 38 56 00 or email h7229@accor.com. Use the site's form for questions about a stay request; include your dates and, if you already have one, your booking reference.
Booking assistance.
+33 1 44 38 56 00Questions about your request? Call with your preferred dates, room choice or booking reference.
At your own pace.
Use the contact form below to send your question to our reservations team.
You can also send a message using the form below. Include your reference if you have already submitted a request.
Help the team answer your question
Include arrival and departure dates, the number of adults and children, and your preferred category: Classic Garden, Superior Eiffel or Deluxe Balcony. Mention any essential access, bedding or connecting-room requirements. These details allow availability and suitability to be checked for your actual stay.
Following up on an existing request
Quote your reference and describe the change or question clearly. Submitting a form does not by itself confirm a room: keep the property's explicit confirmation and the agreed offer conditions. For arrival directions, use the location page, which distinguishes the postal address from the guest entrance.